The introduction is the opening. The first section in any report of proposal. An operational introduction accomplishes four things:
- Puts the report or proposal in a broad context.
- Introduces the subject or problem, and explains the importance of the subject
- Show the main ideas in the order they will be covered in the report
- Establishes the tone and the relationship towards the audience
The close or the conclusion has three important fuctions:
- Emphasize the main points
- Summarize the benefits or changes of the proposal you made in the report
- Bring all action items together and use the who, what, when, where, and how.
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